How we handle website inquiries.

Information we collect

When you submit an inquiry, we collect the information you provide, including your name, work email, company, inquiry type, and message.

We also collect limited technical context associated with the submission: IP address, browser and device user-agent information, referring page, accepted language, browser locale and time zone, and screen dimensions. We do not request precise device location.

Like most websites, our web server records standard request logs, including IP address, requested page, timestamp, referring page, and browser user-agent. We use these logs to produce aggregate website traffic reports and protect the site from abuse. We do not use an analytics cookie or third-party tracking script for this purpose.

How we use this information

We use inquiry information to review and respond to your request, understand which Lumynova offering may be relevant, maintain a record of the conversation, understand aggregate website usage, and protect the form and website from abuse.

Storage and access

Inquiry information is stored in Lumynova's website systems and is available to authorized personnel who review and respond to inquiries. We retain it for as long as reasonably necessary for those purposes, operational records, and applicable legal obligations.

Your choices

You may ask us to correct or delete information submitted through this website, subject to any information we need to retain for legal or operational reasons.

Contact

For questions or requests about this notice or your inquiry data, email contact@lumynova.ai.